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條款 Terms

 1. Privacy

We do not pass on any of customer information to anyone else; we keep our customers personal details confidential and use them only for the purpose we got them for. We do not sell, or share customer’s personal details with other businesses or vendors. 

 2. Use of Web-site & E-mails  

  • OK MART ONLINE Ltd. makes every effort to keep the information on this website current, accurate and complete. However, OK MART ONLINE Ltd. cannot guarantee that the information is accurate or complete or that it is current at all times. OK MART ONLINE Ltd. assumes no responsibility for any errors. OK MART ONLINE Ltd. reserves the right to change or modify information contained on the website at any time without notice.

All information and materials provided on www.okmart.co.nz is for your personal use only.

Reliance upon any information and material on this Site shall be at your sole risk. Our company accepts no liability for the content of this website, or for the consequences resulting from the use of, or reliance on, the information and materials contained on this website or on any third party website linked to it. All information should be verified independently before being used or relied on. Viewers are encouraged to contact OK MART ONLINE Ltd. to ensure the accuracy of the information.

  • OK MART ONLINE Ltd. cannot and does not guarantee or warrant that files available for downloading through the site will be free of infection or viruses, worms, or other code that manifest contaminated or destructive properties. You are responsible for implementing sufficient procedures and check points to satisfy yourself as to the integrity of files downloaded from this site.

The recipient of any of our e-mails should check the e-mail and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by company e-mails.

3. Typographical Errors

If a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, we reserve the right to refuse or cancel any orders placed for product or service listed at the incorrect price. OK MART ONLINE Ltd. has the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we will issue a credit or solve the problem in the way most suitable for you and our company.

4. Payments

We need to receive the payment for this order before it can be dispatched. 
When making a bank payment it is important that you email us with full information about the payment that you made. Due to the large number of transactions into our account it gets difficult sometimes to allocate payments to the right customer, resulting in delays in delivery or your account reconciliation, please ensure that you supply us with the following information immediately after making the payment:

i    -Amount paid
ii   -Date paid
iii  -Internet Order number

5. Delivery 

We will process your order within 2 business day following payment in cleared funds. Payment by online banking cannot be checked until the next business day. We will send you an email notifying you when your order has been shipped. Please allow up to 2 days for delivery within Auckland, or 1 week for national wide.

Every effort will be made to fulfill orders placed with OK MART ONLINE Ltd. but we shall not be liable to any person if OK MART ONLINE Ltd. declines to supply product(s) for any reason whatsoever. We reserve the right to decline orders without disclosing the reason behind that action.

  • OK MART ONLINE Ltd. shall not be liable for failure to deliver on expected time whether the delay has been due to causes beyond the control of OK MART ONLINE Ltd. or otherwise.

Please note that CHOOSING A WRONG DELIVERY ZONE WILL RESULT IN THE ORDER TO BE PUT ON HOLD until the right courier fee is confirmed and accepted by you. This applies to all customers.  We are not liable for any losses or delays if we can’t reach you through the phone number or email address you provided when placing the order. So please for prompt delivery ensure that you pick the right delivery zone. If you are not sure about the charges or forgot to include them please contact us by phone or email as soon as possible to avoid delays in delivery.

·If the Customer fails to sign or requested  "no signature"  to be obtained on delivery of the Products, the Products shall be left at the delivery address, where courier driver feels it was safe to drop, and be deemed delivered at that point in time. It is the customer's responsibility to give our company delivery instruction (like Signature required or Do not drop at front door etc) . The property and risk in the Product shall pass to the Customer upon delivery to the Customer's delivery address, and when the courier company confirms that it has been delivered to the right address.

·In case of short or incorrect delivery you need to contact us as soon as possible. Any queries regarding delivery of parcels and the contents will not be considered after 7 days from dispatch date.

6.Returns, Refunds & Restocking Fee

Any faults in any of our products must be reported within 3 days from the date of purchasing the goods. OK MART ONLINE Ltd. is not liable for any compensation or refund if the fault in any product is reported after 3 days from the date of purchasing the product.

Change of mind”returns will not be accepted.

If the customer received a free gift as a part of a promotion, the cost of the free gift will be deducted in case of refund or exchange if the free gift in its original condition and packaging is not returned along with the product it came with. Free gift cannot be returned for refund or exchanged and it has no cash value on its own.

The liability of OK MART ONLINE Ltd. for any loss, damage or injury arising directly or indirectly from one of our products or for the non-compliance of any of our products or for any other reason shall not in any event exceed an amount equivalent to the price of the product.

  • OK MART ONLINE Ltd. has the right to change its policies relating to the return and refund of products at any time without notice.

7. Out of Stock

All sales are subject to stock availabilities, if your order item is out of stock, we will contact you for :

(a) refunds, OR (b) change order, OR (C) wait for items.

8.Other

All prices on the website are in NZ$ and inclusive of GST. Prices may change without prior notice.

All quotes from OK MART ONLINE Ltd. are valid while stocks last unless stated otherwise. Specials are subject to availability and while stocks last.

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